Host a Multi-Day Virtual Training Event for Your Employees with Rally Point Webinars

CLIENT PROFILE

Providing voluntary benefits sales, implementation, and service to corporations and businesses across the United States.

VIRTUAL TRAINING EVENT GOAL

To educate and train new representatives on company policies, protocols, and products, as well as bring together seasoned representatives for additional training.

VIRTUAL TRAINING EVENT SUMMARY

Having hosted its multi-day training event at a resort and casino in the southwest for many years, this nationwide benefits service provider sought a virtual option during the pandemic. Enlisting the help of Rally Point Webinars, the company hosted a three-day virtual training event for several hundred new and returning agents to prepare them for the start of benefits enrollment season.

Day one of virtual training was for new hires only. Sessions held included: a company policy overview; how to prepare for an appointment; how to communicate with customers; and a review of internal systems. Virtual training sessions featured a number of company leaders presenting on various topics.

On days two and three, seasoned agents joined the virtual training to hear rotating speakers present on a variety of topics, as well as “role play” type training skits conducted by management joining from the company’s home office. 

The virtual training included interactive features such as a monitored Q&A in the chat during presentations, a live Q&A at the end of each session, and poll questions.

RALLY POINT WEBINARS’ VIRTUAL TRAINING DIFFERENCE

• Ensuring several hundred attendees could successfully attend the virtual event regardless of location or device type.

• Thorough event preparation with the benefits service company, including equipment recommendations, sound and camera quality checks, and rehearsals to ensure presenters were well prepared for the virtual training event. 

• Editorial guidance and training on how to organize effective slides and how to structure a presentation.

• Establishing a virtual call center for presenters and event organizers to dial into live tech support at any time during the event. 

Questions about hosting a virtual training for your business or professional services company? Contact Rally Point Webinars today.